SHIPPING POLICY

At AJF 4X4, we understand how important it is to get your gear quickly. We aim to dispatch all orders as fast as possible, with a target delivery timeframe of 3–7 business days once your order has been dispatched.

However, some products are shipped directly from our suppliers. While we work hard to keep our stock levels accurate, there are times when items sell out faster than expected or our suppliers run out before our website can update. In these cases, your order may be placed on backorder, which can take up to eight weeks to arrive depending on the product and supplier.

These delays are outside of our control, and while we always do our best to keep customers informed, we strongly recommend contacting us before placing an order if you need an item urgently or by a specific date.

Please note that we do not offer refunds for change of mind, especially if the shipping policy has not been read prior to purchase. It is the customer’s responsibility to check availability and understand our terms before ordering.

If you call and we are unable to answer, please leave a message, as we are often busy in the workshop or assisting other customers. We will return your call as soon as possible.

Our contact number is 07 343 7394

Our team will always do everything we can to keep you updated and get your order to you as quickly as possible.

💬 Need Help?

Have a question about your order? Want to track its progress? We’re here for you.
Feel free to contact us anytime — our friendly team is always ready to help.