FAQ
Frequently Asked Questions – AJF 4x4 Rotorua
1. What services does AJF 4x4 offer?
We specialize in custom 4WD builds, off-road parts and accessories, and professional installation services. Whether you're upgrading your suspension or building a full off-road rig, we’ve got you covered.
2. Where is AJF 4x4 located?
We’re proudly based in Rotorua, New Zealand, serving the local community and off-road enthusiasts across the Bay of Plenty and beyond.
3. Can I return a product I purchased?
Yes, we accept returns on unopened items in original packaging within 3 business days of purchase. A receipt or proof of purchase is required. Sale items are non-refundable.
4. How do I request a refund?
To request a refund, contact us directly. Once we receive and inspect the item, we’ll notify you of the outcome. Approved refunds are processed to your original payment method.
5. Do you offer exchanges?
We only offer exchanges for items that are defective or damaged. If you believe your item qualifies, please get in touch with us as soon as possible.
6. What brands or products do you stock?
At AJF 4x4, we stock a wide range of trusted and high-performance 4WD brands, including:
- Rockarmor
- Dirty Life Wheels
- Safari Snorkel
- iDrive Throttle Controllers
- PPD Performance Exhausts
- And many more
We supply and fit parts for popular 4WD models like the Toyota Hilux, Ford Ranger, and Mitsubishi Triton — whether you're after performance, protection, or style.
7. Do you work on specific 4WD models?
Yes! We regularly work on New Zealand’s most popular utes and 4WDs, including the Toyota Hilux, Ford Ranger, and Mitsubishi Triton. Whether it’s a lift kit, snorkel, or full build, we’ve got the gear and expertise to get it done right.
8. How can I contact AJF 4x4?
You can reach us via email, phone, or by visiting our Rotorua location
